DBO-310.101 - California Department of Business Oversight 2025

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Approach the franchisor directly to try to address your concerns. If that doesnt work, explore your legal options. You also can visit ReportFraud.FTC.gov and click the dark blue Report Now button.
If you have questions, please contact dcla.inquiries@dfpi.ca.gov or call (866) 275-2677 and follow the prompts to reach the Debt Collection Licensing Program.
The Department of Business Oversight (DBO) protects consumers and oversees financial service providers and products. The DBO supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters.
The California Franchise Relations Act (CFRA) is a state law that aims to regulate franchise relationships, protect franchisees, and promote fair business practices. The law is also designed to safeguard the interests of California franchisees and regulates several key issues, including: Non-renewal. Jurisdiction.
CA and federal law both require the franchisor to disclose all fees, including prospective fees, to a prospective franchisee in the Franchise Disclosure Document (FDD) before the franchise agreement is signed or the receipt of any payment by the franchisor or any of its affiliates in connection with the proposed
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Franchise Rule | Federal Trade Commission.
The California Department of Business Oversight is the state agency charged with enforcing the Franchise Investment Law. This law requires registration with the Department before a franchisor can offer franchises for sale.

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