BSP Complaints, Inquiries, or Reply (CIR) Form Preview on Page 1

BSP Complaints, Inquiries, or Reply (CIR) Form 2026

The document outlines the process for filing complaints or inquiries with the Consumer Protection and Market Conduct Office of the BSP. It includes a consent form for personal information collection, instructions for escalating concerns to BSP-supervised institutions, and details on how to fill out the complaint form. Additionally, it describes the BSP Consumer Assistance Mechanism process, including timelines for responses from involved institutions and potential escalation options if complaints remain unresolved.

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