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Go to the Adobe Acrobat Reader download page and select Download Acrobat Reader. Click Save to download the Acrobat Reader installer. Double-click the downloaded .exe file for Acrobat Reader and then on the dialog that appears, select Run.
Right-click the PDF, choose Open With Choose default program or another app in. 2. Choose Adobe Acrobat Reader DC or Adobe Acrobat DC in the list of programs, and then do one of the following: (Windows 10) Select Always use this app to open .
Open the PDF file with a PDF editor that allows you to control the PDF version, such as Adobe Acrobat. Look for an option to save or export the PDF, often found under the File menu. In the saving or exporting options, select the PDF compatibility or similar setting to adjust the PDF version to 1.4 or higher.
Check to see if Adobe Acrobat needs an update, and update it if it does. Restart Acrobat after closing all programs running in the background. Scan to see if the PDF has malware, since Adobe Acrobat could be protecting you by not opening the PDF.
Right-click on the thumbnail of any PDF file. On the menu, click Get Info. Navigate to the Open With: section and select Adobe Acrobat DC or Reader from the dropdown list. Tap Change All to apply this change to all future PDF documents.
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