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AT HOP card Surrender Form - atgovtnz

AT HOP card Surrender Form - atgovtnz 2025

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The document is a surrender form for the AT HOP card, allowing registered users to cancel their card and request a refund of their HOP Money balance. It outlines the necessary personal and bank account details required for processing the refund, along with a declaration acknowledging the terms of use. Users must complete all sections and submit the form to Auckland Transport.

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2019	4.5 Satisfied (37 Votes)
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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I cancel my AT HOP card?

How to cancel your HOP card online Log in to your MyAT account. Select the card you want to cancel. Scroll to the bottom of your card details and select Cancel card Check the box to confirm. Select Yes, cancel.

What happens if you dont tag off your HOP card?

If you forget to tag on or tag off, you will be charged the default fare, which will be automatically deducted next time you tag on. If a default fare puts your HOP card balance below $0, you will be unable to use that card until you top it up with more money. If this happens, you can use a contactless method instead.

Can I return AT HOP card?

If your AT HOP card is registered on our Website (Registered AT HOP card), you may apply to cancel your AT HOP card and receive a refund of the remaining HOP Money on your AT HOP card within 14 days of your completed application being received. Only unused HOP Money can be refunded.

How do I stop my AT HOP card from automatically top-up?

How to cancel your auto top-up Log in to your My AT account. Select the card you want to change. Select My products then select Cancel against your auto top-up.

Can I transfer my HOP card to another person?

AT HOP card transfer: Where you lawfully hold an AT HOP card, you may (unless the AT HOP card is a Registered AT HOP card) permanently give that AT HOP card to another person and we will treat the new holder of the AT HOP card as the lawful holder, and he or she will be bound by these Terms.

How to surrender AT HOP card?

How to surrender your HOP card. If you no longer need your registered AT HOP card, you can surrender it and apply for a refund of any remaining balance or products on your card. Download and complete the Card surrender form (PDF 317KB). Send a copy to MyHop.Service@Myhop.co.nz.

Can I get money back from my HOP card?

If your AT HOP card has been registered on AT.govt.nz/athop you may apply to cancel your AT HOP and receive a refund. You will receive a refund for the HOP Money balance on your AT HOP card within 14 days of the surrender of your card.

AT HOP card Surrender Form - atgovtnz 2025

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How to edit AT HOP card Surrender Form - atgovtnz in PDF format online

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Complete this form in 5 minutes or less

Got questions?

How do I cancel my AT HOP card?

What happens if you dont tag off your HOP card?

Can I return AT HOP card?

How do I stop my AT HOP card from automatically top-up?

Can I transfer my HOP card to another person?

People also ask

How to surrender AT HOP card?

Can I get money back from my HOP card?

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AT HOP card Surrender Form - atgovtnz 2025

Here's how it works

How to edit AT HOP card Surrender Form - atgovtnz in PDF format online

See more AT HOP card Surrender Form - atgovtnz versions

Complete this form in 5 minutes or less

Got questions?

How do I cancel my AT HOP card?

What happens if you dont tag off your HOP card?

Can I return AT HOP card?

How do I stop my AT HOP card from automatically top-up?

Can I transfer my HOP card to another person?

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People also ask

How to surrender AT HOP card?

Can I get money back from my HOP card?

Related links

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