URGENT WATER SHUT OFF - Niagara Falls Water Board - nfwb 2026

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by filling in the 'SERVICE ADDRESS' section. Ensure you provide the complete address where the water service is affected.
  3. Next, enter the date when the water service will be shut off in the designated field. This is crucial for your records and planning.
  4. Review the notice carefully. It outlines that immediate action is required to avoid shut-off due to non-payment of water bills. Make sure you understand this urgency.
  5. If payment is necessary, note that it can be made at the Billing and Collection Division Office. You may want to add a reminder for yourself regarding payment methods accepted: certified check, bank draft, money order, or cash.
  6. Finally, if applicable, acknowledge the reconnection charge of $75.00 should your service be interrupted. This helps you prepare financially for any potential issues.

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The shut off valve should be located where that pipe enters the house or just above it. If your basement is finished, look for the shut off behind an access panel or cabinet. Sometimes, the main shut off valve is on the side of the house or attached to a short above-ground post. But its often hidden underground.
Every home was required to have a main water shut-off valve installed inside the home when it was built. For most emergencies or repairs, shutting off the proper inside valve is all you will need to do.
To verify the water is off, turn on the water anywhere in your home or around your property. Alternatively, if the water is off, the indicator on the face of the meter will stop turning or counting. To turn the water back on, slowly turn the valve one-quarter turn counterclockwise.
Where to Find the Water Shut-Off Valve by Foundation Type. The main water shut-off valve looks like a lever or wheel-like handle attached to a pipe near where the water supply enters your home.

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0:24 1:55 Once you locate your water valve its a good idea to label it for easy identification. Water valvesMoreOnce you locate your water valve its a good idea to label it for easy identification. Water valves are almost always a gate valve or a ball valve.

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