Dear Valued Customer - eThekwini Municipality 2026

1. Click ‘Get Form’ to open it in the editor.
2. Begin by filling out your account details. Indicate with an 'X' the type of account for which you are applying for a refund, such as Water, Electricity, or Rates. Enter the corresponding account number in the provided fields.
3. In the 'Particulars of Applicant' section, provide your full name and surname, physical address, postal address, and contact information including telephone and email.
4. For bank details, specify how you wish to receive your refund. Fill in the bank account information accurately, including the name of the bank and account number. Ensure to attach a copy of a cancelled cheque or bank statement.
5. Review all sections carefully before submitting. Make sure all required documents are attached as specified in the instructions.

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