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How to get a refund from ethekwini municipality 2026

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How to use or fill out the Application for Refund from eThekwini Municipality

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by indicating the account(s) for which you are applying for a refund. Use an 'X' to mark your choice, whether it's a consolidated bill, electricity, water, rates, or other.
  3. Fill in the account number corresponding to your selection. Ensure accuracy to avoid delays.
  4. Provide your personal details in block letters. This includes your surname and initials, property address, postal address, ID number, and contact numbers.
  5. State the reason for your claim and include any relevant cancellation advice number if applicable.
  6. Specify the amount you are claiming as a refund due to overpayment or adjustment of your account.
  7. Indicate how you wish to receive your refund: via cheque, credit transfer, or other methods.
  8. Sign and date the form. If applicable, ensure that all signatures on behalf of an organization are verified with an official stamp.

Start using our platform today to easily complete your refund application!

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