While CAA SCO strives to be available to service its Members at all times, there are situations when 3rd 2025

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How to use or fill out the CAA South Central Ontario Roadside Refund Claim Form

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by filling out your personal information in the 'Member Information' section, including your first name, last name, address, postal code, membership number, and contact details.
  3. Next, provide vehicle information such as the year, make, model, and license plate number.
  4. In the 'Reimbursement Information' section, detail the service used by entering the name of the facility, date of service, time of service, and location of breakdown.
  5. Indicate whether you called CAA and specify the type of service required. If applicable, complete any additional fields related to insurance claims.
  6. Finally, review all entered information for accuracy before signing and dating the form. Ensure that you attach all original receipts and documentation as required.

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Towing distance/Number of service calls: Everyday Members receive up to one (1) roadside assistance call per Membership year towards a bicycle tow up to 10km. Classic Members receive up to four (4) roadside assistance calls per Membership year (these can be used for tows up to 10km).
CAA Premier Members receive five service calls per renewal year. Four of the calls can be up to 200 km and one call can be up to 320 km. What is the maximum towing distance covered under the CAA Premier Membership? CAA Premier Members receive five service calls per renewal year.
Cancellation policy CAA Memberships are annual commitments that cover the Member, not their vehicle. Memberships are fully refundable within the first 30 days of joining or renewing. The amount of the refund will be based on annual dues paid, less cost of household services and member benefits used.
No. CAA Membership covers the Member, not his/her vehicle. To receive Emergency Road Service or other benefits, your friends and family members must have a valid membership of their own - or you can add a Member to your membership as an Associate (if they live within the same household).
How many call-outs do I get with The AA? Youll get unlimited call-outs included with your cover as standard (But it cant be a repeat call-out for the same fault within 28 days).

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Whether you are the driver or the passenger of your car, a friends car or a rental, CAA covers up to four1 service calls each year when you show your valid membership card. Should you exceed the four1 calls per year, you will be charged for the service at the current regional CAA contractor rates.

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