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The document outlines the process for submitting a Borrower Assistance Form to Fay Servicing, LLC for individuals experiencing financial hardship. It details the required information and documentation needed to apply for mortgage relief, including personal and property details, income and expense disclosures, and certifications regarding the accuracy of the provided information. The form also includes sections on hardship reasons, required supporting documents, and contact information for assistance.

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2017	4.8 Satisfied (24 Votes)
2014	4.8 Satisfied (222 Votes)

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What is the fine for Fay Servicing CFPB?

Update its servicing technology and compliance systems: Fay Servicing must invest at least $2 million to update its servicing technology and compliance management systems. Pay a $2 million fine: Fay Servicing must pay a $2 million penalty, which will be deposited into the CFPBs victims relief fund.

Is a servicer a debt collector?

The Fair Debt Collection Practices Act (FDCPA) provides that a mortgage loan servicer is not governed by the FDCPAbecause the servicer is not a debt collector. However, federal appellate courts and trial courts have held/ruled that a mortgage loan servicer who is assigned a mortgage loan debt while it is in

How do I get help from Fay Servicing?

1-800-495-7166. Please Note: Operating Hours are Central Time and payments via phone received after 9:00pm Central Time will be credited the next business day.

What is the grace period for Fay Servicing payments?

After many phone calls and hours of time, the issue was resolved and Fay credited our account back for all the insurance charges. Per our original loan documents, the payment is due on the 1st of the month and there is a 15-day grace period and any late payments will be charged 5% of the payment amount as a late fee.

What kind of company is Fay Servicing?

At Fay Servicing, we have decades of experience in delivering mortgage solutions for hundreds of thousands of homeowners all over the country. At the end of the day, we do what we do because we are homeowners too.

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Is Fay Servicing a debt collector?

Yes, Fay Servicing is a real company. It was founded in 2008 and collects payments on current mortgages and past due mortgages as a debt collector and servicer.

What is the lawsuit against Fay Servicing?

The Consumer Financial Protection Bureau (CFPB) took action against mortgage servicer Fay Servicing for failing to provide mortgage borrowers with the protections against foreclosure required by law.

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Is Fay Servicing a debt collector?

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