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I will provide all requested documents and will respond timely to all Fay Servicing or authorized third party communications. This completed Borrower Assistance Form and all required documentation must be sent to one of the following locations Mail Attn APPLICATIONS Fax 312 509-4794 Email applications fayservicing. You must disclose information about 1 your intentions to either keep or transition out of the property 2 the property s status 3 bankruptcy and 4 your credit counseling agency. You m ...

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I make a payment to Fay servicing?

You can also call 800-495-7166 24 hours a day to get information and make a payment using our automated voice line.

Does Fay Servicing have a grace period?

Saturday: 9:00 a.m.\u201312:00 p.m....Frequently Asked Questions. Fee TypeFee DescriptionFee AmountLate Charge Fee (%)A fee assessed for a payment received after the due date and applicable grace period expiration0.00%\u201315.00%; Amount assessed in accordance with mortgage loan documents and applicable state law11 more rows

Does Fay servicing report to credit bureaus?

This program is designed to provide temporary relief for a short term hardship. During the forbearance period, we will not charge late fees nor report negative information to credit bureaus.

Does Fay Servicing have an app?

Fay Servicing Mobile Access on the App Store.

How long does it take to get a payoff request?

Under federal law, the servicer is generally required to send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)

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Does Fay Servicing have an app?

Fay Servicing Mobile Access on the App Store.

Can a lender charge for a payoff statement?

Unless prohibited by law or the respective loan documents, the payoff statement provider may charge a reasonable fee for the cost of delivery of the payoff statement and the fee may be added to the payoff amount.

How do I pay my fay service online?

You can sign into your account from our homepage to make a payment online. If this is your first time doing so, you'll need to register for online account access. You may also make a payment over the phone using our automated voice system by calling 800-495-7166.

How do I contact Fay servicing?

Call us at 1-800-495-7166 with any questions.

How do I pay online with Fay servicing?

How do I make a payment? You can sign into your account from our homepage to make a payment online. If this is your first time doing so, you'll need to register for online account access. You may also make a payment over the phone using our automated voice system by calling 800-495-7166.

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