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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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UPI-PIN (UPI Personal Identification Number) is a 4-6 digit pass code you enter to authorize payments on BHIM and other 3rd party UPI apps. For Citibank customers, ATM PIN of their debit card will be the UPI PIN when transacting through their Citibank account on BHIM or other UPI apps.
To use the UPI method of payment, each individual needs a unique Virtual Payment Address (VPA) which is similar to a username to send and receive the money. It will be like your unique ID. You can choose a VPA according to your choice. Also, you can add this unique VPA to more than one bank account.
Additional authentication: A one-time password (OTP) is sent to your registered email or mobile number for performing sensitive transactions like adding payees, updating contact details, and updating KYC / PAN / Passport details.
Your Citibank account and Credit Card information is just an SMS away. SMS Banking allows you to check your bank account balance, get One-time password (OTP), check Reward Points, request for a cheque book, etc. Just SMS the corresponding keyword (table below) to 52484 or +91 9880752484 and get the details.
To log in to your Citibank credit card account, go to the login page on the Citibank website or mobile app and enter your username and password in the appropriate fields. Then, click the \u201cSign On\u201d to access your online account.
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When you make an online purchase at a participating merchant, a Secure Online Code screen may appear. Citi will send a one-time passcode to your mobile phone by SMS text message. This passcode is unique and can only be used once.
Generate OTP with the following steps: Step 1: Select Generate One-Time PIN (OTP) at Citi Mobile App login screen. Step 2: Enter your 6-digit Unlock Code. Step 3: Enter the OTP generated by the Citi Mobile in Citibank Online where requested to complete your transaction. 10.
You may also request your Statement on E-mail through Citibank Online by visiting the Statement on E-mail section under the Banking/Credit Card tab: Download and view the last 18 months' statement from Citibank Online anytime, anywhere.
Citibank uses citibank.com on all of its internal email accounts, not mindspring.com.
To log in to your Citibank credit card account, go to the login page on the Citibank website or mobile app and enter your username and password in the appropriate fields. Then, click the \u201cSign On\u201d to access your online account.

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