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Account and Password Support If you need assistance with your username or password, please email your request to support@prepass.com and include your PrePass account number. If you need immediate assistance, please call 1-800-773-7277, Option 7.
To Access PrePass Notifications Ensure the dezl OTR device is paired with the Garmin Drive App. ... Ensure the PrePass App is installed on the phone and signed in. Touch the Map Tools icon. Touch PrePass. PrePass notifications will appear when approaching PrePass weigh station locations.
PrePass provides the most weigh station bypass opportunities in North America with the use of a transponder and the PrePass app. This saves you time, fuel and money while improving on-duty drive time, reducing fuel costs, decreasing vehicle wear and increasing driver retention.
PrePass operates using either a radio frequency identification (RFID) transponder mounted to the truck windshield, or through the PrePass app on a mobile phone, tablet or ELD. The system then delivers a red or green signal to the transponder or the app in the vehicle's cab.
PrePass provides the most weigh station bypass opportunities in North America with the use of a transponder and the PrePass app. This saves you time, fuel and money while improving on-duty drive time, reducing fuel costs, decreasing vehicle wear and increasing driver retention.

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The PrePass toll management service provides seamless and efficient toll payments and where available, discounted tolling rates. If there's a need for toll reconciliation or dispute resolution, PrePass Plus has you covered with toll transaction access 24 hours a day, 7 days a week.
PrePass operates using either a radio frequency identification (RFID) transponder mounted to the truck windshield, or through the PrePass app on a mobile phone, tablet or ELD. The system then delivers a red or green signal to the transponder or the app in the vehicle's cab.
PrePass Device: Transponder must be mounted two inches to the right or left of center and at least two inches (but not more than three inches) from the top of the windshield, or two to three inch clearance above the dash. We recommend the lower placement especially for trucks with visors and/or overhangs.
A green light indicates a bypass and a red light indicates that the driver must pull into the weigh station. To help maintain system integrity, some PrePass trucks are randomly selected and receive a red light, requiring them to pull into the weigh station where a carrier's compliance can be confirmed.
Account and Password Support If you need assistance with your username or password, please email your request to support@prepass.com and include your PrePass account number. If you need immediate assistance, please call 1-800-773-7277, Option 7.

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