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Commonly Asked Questions about Consumer Rights Legal Forms

Privacy of Consumer Financial Information Two federal laws cover your personal financial privacy: The Fair Credit Reporting Act (PDF) and the Gramm-Leach-Bliley Act. Learn more. Read Privacy Choices for Your Personal Financial Information on the Federal Trade Commission website.
Consumer rights are consumer protections that encourage businesses to produce products and services that will be beneficial and safe for consumers. In this lesson, we will identify and discuss the five major rights of consumers: safety, information, choice, voice, and redress.
The Act (Title VI of the Consumer Credit Protection Act) protects information collected by consumer reporting agencies such as credit bureaus, medical information companies and tenant screening services. Information in a consumer report cannot be provided to anyone who does not have a purpose specified in the Act.
Consumer protection law focuses on guarding against unfair trade practices that harm buyers in the consumer marketplace. It involves statutes and regulations that seek to prevent businesses from using unfair, deceptive, or fraudulent practices in sales and similar transactions.
The FTC enforces federal consumer protection laws that prevent fraud, deception and unfair business practices. The Commission also enforces federal antitrust laws that prohibit anticompetitive mergers and other business practices that could lead to higher prices, fewer choices, or less innovation.
The Consumer Guarantees Act (CGA) gives you the right to seek a remedy, such as a repair or a replacement, from the manufacturer whether or not the products come with a manufacturers warranty (called an express guarantee in the Act). Manufacturers do not have to provide a written warranty with their products.
Suppliers could have misled consumers about the quality of their goods or services, or offered goods or services on unreasonable terms and conditions, leaving the consumer with little or no remedy if a problem occurred. The Consumer Protection Act (CPA) provides protection to these consumers against such suppliers.