City of austin release authirization form 2025

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The document is a Release of Customer Information Authorization Form for City of Austin utility account holders, allowing them to delegate rights to an authorized party regarding their account information. It outlines the process for granting access, the types of access (limited or full), and the duration of authorization. The form requires the account holder's signature and personal identification details, and it includes provisions for liability and cancellation of authorization.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I contact the City of Austin?

You can pay in person at a Utility Customer Service Center or authorized pay station. See a list of in-person payment locations and hours. You can pay by mail with a personal check, cashiers check, or money order. See full instructions for payment by mail.

Can you pay Austin utilities at HEB?

City of Austin Utility Service Centers can process and post your payment to your account on the same day. If paying your bill at H-E-B, via telephone or online at coautilities.com, please allow 12 business days before the due date for processing.

Where can I pay my City of Austin utility bill?

Authorized Pay Stations StoreAddress Premos Food Mart 5327 Cameron Rd., Austin, TX 78723 (View Map) Stop N Save 1800 Burton Dr., Austin, TX 78741 (View Map) Super Maxx 7801 FM 969, Austin, TX 78724 (View Map)17 more rows Mar 19, 2024

Is there an app for City of Austin utilities?

This Austin Energy App is designed for residential and commercial customers of Austin Energy. not match my old copies of my electric bill? The Austin Energy App is taking current billing rate structures and applying them to historical data.

What is a release authorization form?

If you have a non-emergency City of Austin question or concern, please call Austin 311. You can also complete a service request online.

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How to pay City of Austin utilities?

You can request public information pertaining to Austin Energy or any City of Austin Department. All requests go through the Citys Communications and Public Information Office via their online public information request form.

Can I use a credit card to pay City of Austin utilities?

Youll need to supply: City of Austin account number, including any leading zeroes. Credit card or ATM/debit card number and expiration date. ZIP code where the credit or debit card statement is mailed for payment.