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How do I request a HUD payoff statement?

Requests for payoff statements, subordinations, releases, and other documentation specific to these programs can be submitted to: Payoff Requests: PCPayoffs@hud.gov. Subordination Requests: PCSubordinations@hud.gov. Release Requests: PCReleases@hud.gov.

How do I contact Novad?

To contact Novad servicing call HUD's FHA Resource Center at (877) 622-8525.

Is Novad still in business?

Effective Friday, October 8, 2021 NOVAD will no longer service HUD subordinate/partial claim mortgages. NOVAD will remain the servicer for HUD's HECM Portfolio. Please review the below link for all applicable servicing contact information.

How long do heirs have to pay off a reverse mortgage?

Upon the death of the borrower and Eligible Non-Borrowing Spouse, the loan becomes due and payable. Your heirs have 30 days from receiving the due and payable notice from the lender to buy the home, sell the home, or turn the home over to the lender to satisfy the debt.

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