REQUEST FOR MEMBERSHIP FREEZE FORM 2025

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Freezing a membership allows you to put normal membership activity for a customer on hold to charge a reduced price.
Via mobile or the Better UK app Select Submit a freeze request and follow the instructions to request a membership freeze.
Good day. I would like to formally request the cancellation of my membership at [Name of Gym]. My Doctor has advised me to stop any heavy exercise due to [State your reason]. Ive only started my membership on [Date], and I wont be able to use it for months, given my current condition.
5.23 You can freeze your membership via the Better Customer Portal or Better UK App by selecting the My Account then Memberships then Manage Membership then Freeze Membership and finally selecting the reason, start date and time period.
Definitely freeze. If you want to go back youll LIKELY be paying a higher rate (my studio is $189/unlimited).

People also ask

What does freezing a membership mean? Freezing your membership is a great way to retain your membership. Whether you are going on holiday or returning from injury, freezing means you dont need to cancel and pay a Joining Fee when you come back so its a great way to help you save!
You just go in person to the club you signed up at and ask them to freeze your membership. Most places will only give you a month unless you have a specific reason (like medical or military) but Im sure theyll work with you.

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