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Cigna requires: Use the CPT Code 99404 in order to indicate the sessions is billed under EAP.
What number is 1 800 244 6224 Cigna?
Call us at 1 (800) 244-6224 or at the toll-free telephone number for mental health/substance abuse services on your ID card. The hearing impaired may call the California Relay Service dialing 711. If you prefer, you can print and complete our Medical GRIEVANCE FORM: English [PDF] | Spanish [PDF] | Chinese [PDF].
How to file a medical claim with Cigna?
To submit a medical, dental, or mental health claim: Download and print the appropriate claim form (depending on the type of claim) Follow the instructions included on the form to complete it. Mail your completed claim to the address shown on the form.
How to submit an EAP claim?
EAP claims should be submitted through Provider Express or on a CMS-1500 claim form using the standard HJ modifer in section 24D.
What is a Cigna AOR form?
Appointment of Authorized Representative Form. You may represent yourself, or you may ask another person, including your treating health care provider, to act as your authorized representative. You may revoke this authorization at any time.
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For all EAP sessions (including SAP referrals), you should submit your claims utilizing the CPT code 99404. Claims must be submitted with the correct/current ICD-10-CM Diagnosis codes. Claims submitted with outdated or incomplete diagnosis codes will be denied.
Can I submit a Cigna claim electronically?
Submitting medical, dental, and behavioral claims electronically can help you save time, money, and improve claim processing accuracy. Using one of Cignas electronic data interchange (EDI) options allows you to send, view, and track claims no faxing, printing, or mailing.
Related links
CIGNA How to File a NYS Disability Claim - Human Resources
Submit a medical note to your department after five (5) days absence. Complete and return any applicable Family. Medical Leave Act (FMLA) paperwork to the.
Note: The Employee/Insured must complete Sections 1-6 and attach proof of hospitalization, such as itemized bills, medical records, admit/discharge summary or
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