Cigna disability management solutions medical request form 2026

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  1. Click ‘Get Form’ to open the Cigna Disability Management Solutions Medical Request Form in our platform.
  2. Begin by entering the Claimant Name and Date of Birth in the designated fields. This information is crucial for identifying the patient.
  3. Provide the primary diagnosis responsible for the patient's impairment along with the corresponding ICD-9 code. This helps clarify the medical condition affecting their ability to work.
  4. Indicate whether the condition is work-related by selecting 'Yes' or 'No'.
  5. Detail any additional factors impacting return to work, and specify when you first treated your patient for this impairment episode.
  6. List all current medications related to this impairment, including dosage and frequency, ensuring comprehensive documentation.
  7. Complete sections regarding treatment plans, restrictions at work and home, and whether accommodations could facilitate a return to work.
  8. Finally, fill in your details as the physician, including name, degree, specialty, address, telephone number, and signature before submitting.

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Cigna requires: Use the CPT Code 99404 in order to indicate the sessions is billed under EAP.
Call us at 1 (800) 244-6224 or at the toll-free telephone number for mental health/substance abuse services on your ID card. The hearing impaired may call the California Relay Service dialing 711. If you prefer, you can print and complete our Medical GRIEVANCE FORM: English [PDF] | Spanish [PDF] | Chinese [PDF].
To submit a medical, dental, or mental health claim: Download and print the appropriate claim form (depending on the type of claim) Follow the instructions included on the form to complete it. Mail your completed claim to the address shown on the form.
EAP claims should be submitted through Provider Express or on a CMS-1500 claim form using the standard HJ modifer in section 24D.
Appointment of Authorized Representative Form. You may represent yourself, or you may ask another person, including your treating health care provider, to act as your authorized representative. You may revoke this authorization at any time.

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For all EAP sessions (including SAP referrals), you should submit your claims utilizing the CPT code 99404. Claims must be submitted with the correct/current ICD-10-CM Diagnosis codes. Claims submitted with outdated or incomplete diagnosis codes will be denied.
Submitting medical, dental, and behavioral claims electronically can help you save time, money, and improve claim processing accuracy. Using one of Cignas electronic data interchange (EDI) options allows you to send, view, and track claims no faxing, printing, or mailing.

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