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0:15 3:26 CapTel 840i: Connecting to the Internet: WiFi - YouTube YouTube Start of suggested clip End of suggested clip Network your CapTel phone can connect to the internet using your Wi-Fi network you do not need toMoreNetwork your CapTel phone can connect to the internet using your Wi-Fi network you do not need to plug in the ethernet. Cable. You need to know the name of your wireless. Network also called the SSID.
Hamilton CapTel The Hamilton CapTel app for smartphones allows you to read captions of your phone conversations on your mobile device. The app is available for Android devices using operating systems 2.2-7.1.
ClearCaptions Phone captioning service is available to individuals who are hard-of-hearing and have hearing loss that necessitates their use of the service. To qualify for ClearCaptions products and services you must be a U.S. resident and certify that your hearing loss inhibits your ability to use the phone.
Previously, you needed to have a landline or an internet connection to get captioned telephone service. But today, CaptionCall's Internet Protocol Captioned Telephone Service (IP CTS), can provide captioned telephone service to people without internet.
Whether you receive a CapTel phone through a program or purchase a CapTel phone directly, there are no ongoing costs beyond what you already pay for your current telephone service. CapTel telephones are available at no cost to anyone with hearing loss who needs a captioning service to communicate effectively via phone.

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Locate the thin black power cord on the back of the phone. Unplug it for a full minute. Plug the cord back in and wait a full minute after the CaptionCall logo disappears to see if the correct time is displayed on the screen. The correct time indicates that you've restored your network connection.
If your CapTel phone is not working the way you expect, try unplugging your phone from the power adapter, wait one minute, then plug the power back in. This "resets" your CapTel in the same way you might "restart" your computer.
How do I get one? You can ask your hearing care provider for help, or sign up directly with a captioned telephone retailer (see below). Many people qualify for special state programs where they can obtain a captioned phone at a reduced rate or for free.
No-cost captioning app If you no longer use a landline or just love the convenience of mobile calls, you can enjoy mobile captioning, too. The CaptionCall Mobile app and captioning service are provided at no cost to people with certified hearing loss.
No-cost captioning app If you no longer use a landline or just love the convenience of mobile calls, you can enjoy mobile captioning, too. The CaptionCall Mobile app and captioning service are provided at no cost to people with certified hearing loss.

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