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Click on the website above for information on reporting or call Childhelp (800-422-4453) for assistance. Mandated reporters may use the online child abuse reporting system in non-emergency situations. Click on the website above for information on reporting or call Childhelp (800-422-4453) for assistance.
In a family assessment case, DHS must begin the assessment within 72 hours of receiving the report. The assessment is an investigation into the safety of the child and any risk of harm to the child.
To report changes, call your caseworker or the Iowa SNAP hotline: 1-877-347-5678.
To check the status of your case, you may use CaseConnect on the One DHS Customer Portal, or you may call the Family Assistance Service Center at 1 (866) 311-4287.
Call our toll-free Provider Services number at 833-404-1061 from any touch-tone phone and follow the appropriate menu options to reach our automated member eligibility-verification system 24 hours a day. The automated system will prompt you to enter the member Medicaid ID and the month of service to check eligibility.
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People also ask

The Department of Human Services (DHS) is responsible for administering the State's Medicaid and Children's Health Insurance Programs, cash assistance for needy families (the Family Investment Program), the Supplemental Nutrition Assistance Program (SNAP or food assistance), child care assistance...
Praised for transformative leadership, Kelly Kennedy Garcia serves as the Director of the Iowa Department of Human Services (DHS). Governor Kim Reynolds appointed Garcia to oversee the state's health and social services agency in November 2019. She was unanimously confirmed by the Iowa Senate on February 26, 2020.
Praised for transformative leadership, Kelly Kennedy Garcia serves as the Director of the Iowa Department of Human Services (DHS). Governor Kim Reynolds appointed Garcia to oversee the state's health and social services agency in November 2019. She was unanimously confirmed by the Iowa Senate on February 26, 2020.
(877) 347-5678. Customer Service Line.
The Medicaid program is funded by Federal and state government and is managed by the Iowa Department of Human Services.

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