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Does Samsung care cover screen damage?

If your screen gets cracked or the headphone jack breaks, we'll repair it. If it's not repairable, we'll replace it.

What is not covered by Samsung warranty?

The warranty does not cover damages due to abuse, cosmetic damage, defects due to third-party accessories, defects due to improper modifications (to hardware and software), purchase or use of products outside of the US, and normal wear and tear.

What is not covered by Samsung warranty?

The warranty does not cover damages due to abuse, cosmetic damage, defects due to third-party accessories, defects due to improper modifications (to hardware and software), purchase or use of products outside of the US, and normal wear and tear.

What will be covered in warranty?

With a full warranty, a company guarantees to repair or replace a faulty product during the warranty period. If the product is damaged or defective, companies offering a full warranty must repair or replace it within a reasonable time. A limited warranty works similarly, but with greater restrictions.

What is Samsung's manufacturer warranty?

So, what exactly is covered by the Samsung warranty? One to five years of repair and replacement of your Samsung appliances are covered by an extended warranty from the manufacturer (depending on the model). Damage caused by regular wear and tear is covered by the guarantee.

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Does Samsung warranty cover water damage?

"Water damage and physical damage are not covered under the warranty offered by Samsung."

How do I file a claim with Samsung?

To file a claim, call us at 1-866-371-9501 or click below to make a claim online: For Galaxy S10 devices and any other eligible mobile phone enrolled after 4/4/19: . For eligible mobile phones (besides Galaxy S10) enrolled before 4/4/19: .

How do I claim my manufacturer's warranty?

To make a claim against Manufacturer's Warranty, contact the Manufacturer with the product's serial number. Though, a dated sales receipt is usually adequate to file a warranty claim. If you purchased an extended warranty, first contact the provider to make a claim.

Where do I claim my Samsung warranty?

To obtain warranty service for your Samsung product, call Samsung's Customer Care Center at 1-800-Samsung (1-800-726-7864) have your Model Number, Serial Number, and a copy of your receipt on hand when you call.

Does Samsung have a 5 year warranty?

EXTENT OF 5 YEAR LIMITED WARRANTY 1. During the Extended Warranty Period Samsung continues to warrant that the Samsung product shall be free from defects in materials and workmanship in accordance with the original warranty statement provided with the product. 2.

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