Eld malfunction letter 2025

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Effective January 1, 2024, intrastate motor carriers and drivers are required to use an electronic logging device (ELD) to record a drivers record of duty status (RODS).
Recording RODS on a paper log cannot continue for more than 8 days after the malfunction unless an extension is given in ance with 34 ELD Malfunctions and Data Diagnostic Events.
When does an electronic logging device (ELD) data recording compliance malfunction occur? A data recording compliance malfunction occurs when an ELD can no longer record or retain required events or retrieve recorded logs that are not kept remotely by the motor carrier.
The driver must inform their carrier of the malfunction within 24 hours. The motor carrier has 8 days to repair, service, or replace the ELD.
Question: What steps must the driver and carrier take if an ELD malfunctions? Guidance: The driver must inform their carrier of the malfunction within 24 hours. The motor carrier has 8 days to repair, service, or replace the ELD.
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✅ Update firmware Ensure the ELD is running the latest software version. ✅ Reinstall the ELD app or reset the device Sometimes, a reset fixes the issue. ✅ Record manually until fixed If syncing issues persist for more than 30 minutes in a 24-hour period, use paper logs.

eld malfunction sheet