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A Telkom customer service agent confirmed that customers would pay a cancellation admin fee of R809 and the remaining value of the device. The Consumer Protection Act (CPA) stipulates that mobile operators should be given 20 days' notice for the cancellation of a contract.
Submit your cancellation request via email to StocST@telkom.co.za for Fixed Line business, or BusinessMobile@telkom.co.za for Mobile Services.
In a document on the group's website, Telkom says for early terminations: \u201cThe subscriber shall be liable to pay upon early termination or cancellation of the contract, where applicable, any associated costs such as administration charges, outstanding device costs, service charges etc.
You will only be charged outstanding balances and there won't be a penalty. However, if you are cancelling a contract before it's end, you will be charged a Telkom contract cancellation penalty. The penalty is calculated based on your monthly payments and the number of months remaining on the cancellation.
Submit your cancellation request via email to StocST@telkom.co.za for Fixed Line business, or BusinessMobile@telkom.co.za for Mobile Services.
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People also ask

How To Find Out Your Telkom Contract End Date Dial *188# All you have to do in this step is dial the main Telkom USSD code *188# Request More Options. Dial # to request more options from the default menu. Select Option 7 to Manage Account. ... Dial 4 to View Contract End Date. ... View Your Contract's End Date.
A Telkom customer service agent confirmed that customers would pay a cancellation admin fee of R809 and the remaining value of the device. The Consumer Protection Act (CPA) stipulates that mobile operators should be given 20 days' notice for the cancellation of a contract.
A Telkom customer service agent confirmed that customers would pay a cancellation admin fee of R809 and the remaining value of the device. The Consumer Protection Act (CPA) stipulates that mobile operators should be given 20 days' notice for the cancellation of a contract.
Submit your cancellation request via email to StocST@telkom.co.za for Fixed Line business, or BusinessMobile@telkom.co.za for Mobile Services.
SIM Only: No amortized amount and no admin fee will be charged upon cancellation. Telkom requires a 30 day cancellation notice period.

telkom business cancellation form