Smartpay maintenance form 2025

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  1. Click ‘Get Form’ to open the smartpay maintenance form in the editor.
  2. Begin by filling out the ACCOUNT INFORMATION section (Section A). Enter your SmartPay Account Number, Individual/Company Name, Mobile Number, and Address. Ensure you use BLOCK letters and numbers only.
  3. Proceed to the COST CENTRE/CARD INFORMATION section (Section B). If applicable, provide details for multiple cost centres on separate forms. Specify the Card Type and any relevant limits.
  4. In the DECLARATION AND ENDORSEMENT section, confirm that all information is accurate. Sign as an Authorised Signatory and include your company stamp if necessary.
  5. Review all entries for accuracy before submitting. Use our platform’s features to save or share your completed form easily.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
Contact us
Get in touch: 1 300 88 8181. mesralink@petronas.com. Required Supporting Documents for PETRONAS SmartPay Application: Berhad.
PETRONAS SmartPay prepaid and postpaid cards can be activated via the SmartPay Online portal. Kindly refer to and follow the steps provided to you upon receipt of your card. For PETRONAS Subsidy ID Card (cash card), no action required as activation is instant upon receipt of card.
How can I replace a faulty or lost PETRONAS Mesra card? You can get a replacement card from any PETRONAS station and login to your Mesra account to register your new card number. Mesra points from the old card will be transferred to your new card.
0:00 0:13 How to check your account balance with smart pay as you. Go press account and voila your balanceMoreHow to check your account balance with smart pay as you. Go press account and voila your balance right here right now you can even set up text alerts to tell you when youre.
To reload your prepaid balance, go to the homepage and click Top-up. Enter the amount and select Top-up now. You will be redirected to the checkout page.
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