Warranty Claim Procedure manual - Michelin B2B Portal 2025

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If youre not 100% satisfied with your new tires, just bring the tires and original sales receipt back to the place where you bought the tires within 60 days of your purchase and we will gladly exchange them for a new set of tires of equal or lesser value.
Therefore, tire warranties begin at the time of delivery for new vehicles and at the time of purchase for replacement tires. Consequently, a new vehicles registration certificate or the replacement tires sales invoice will establish proof of ownership and the tires in-service date.
IF YOU HAVE ANY QUESTIONS ABOUT THE MICHELIN PROMISE PLAN, PLEASE CALL MNA CONSUMER CARE AT 1-800-847-3435. A product warranty is a commitment to the consumer from both the manufacturer and the dealer.
When should you rotate your tires? Tires should be serviced periodically following the rotation patterns provided in the vehicles owners manual. You should rotate your tires approximately every 6,000 to 8,000 miles (about 9,600 to 13,000 km).
Call us at 1800-103-6424 (Monday Saturday, 9:30 AM to 6:30 PM). You can also send us a message and we shall get back to you as soon as possible.
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People also ask

Michelin offers exceptional treadlife/mileage warranties on many of their tires. The Michelin Defender, for example, is warrantied up to 90,000 miles. This means if the tire tread expires (less than 2/32-inch) before the treadlife/mileage warranty is docHubed, Michelin will offer you a credit toward a new set of tires.

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