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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Could I still pick up my package? Yes, you can still pick up your package without your door tag as long as you have the tracking number and a government-issued photo identification that includes the recipients address with you at the time of pickup.
Yes, you can leave a note on your door for FedEx. Many customers do this to provide instructions for delivery, such as requesting that the package be left in a specific location, or to indicate that they are not home. Just make sure the note is clear and visible.
The recipient has the option to authorize the shipment to be released without anyone present. This change can be requested for FedEx Express packages through FedEx Delivery Manager or by signing a FedEx door tag.
Leaving a note is an option if your shipment requires an indirect signature. As with the in-app signing restrictions mentioned above, if a direct signature is required, this usually must be signed in person with the driver, and leaving a note will not be sufficient.
If you are not home to sign for your package, a doortag will be left at your door and the driver may reattempt delivery. To avoid missed deliveries, sign up for FedEx Delivery Manager, where you will be able to sign electronically or give special instructions for delivery.
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People also ask

If a package cant be left at a residential address (e.g., it requires a signature or the driver cant find a secure spot), well deliver it to a nearby FedEx location. It will be held for pickup as early as the same day of your missed delivery attempt.
Send fedex com doortag via email, link, or fax. You can also download it, export it or print it out. Draw your signature, type it, upload its image, or use your mobile device as a signature pad.
A driver leaves a door tag after the first delivery attempt. You cant request a door tag or get one before a delivery attempt.

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