WARRANTY CLAIM FORM - Sleepm Global Inc 2026

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  1. Begin by clicking ‘Get Form’ to open the WARRANTY CLAIM FORM in our editor.
  2. Fill in the CUSTOMER INFORMATION section. Ensure all fields are completed, including your name, address, and contact details.
  3. In the MATTRESS INFORMATION section, provide details about the mattress you purchased, including the model, size, law tag number, and manufacture date. Refer to the law tag example for accurate information.
  4. Complete the FOUNDATION INFORMATION section with similar details as above for your foundation.
  5. In the BED FRAME INFORMATION section, select the type of frame you have and answer questions regarding center support and additional boards used.
  6. Describe any issues in the CLAIM INFORMATION section. If applicable, indicate if a replacement has been made under warranty before.
  7. Finally, ensure you sign at the bottom of the form to verify that there are no stains or soiling on your bedding.

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Heres how to get started Click on your manufacturer and review your warranty. Not sure on the manufacturer? Just check the law tag at the head of the bed and its listed there. Remember, the mattress and boxspring each have their own law tag.
Guarantees and warranties are a contract between you and the manufacturer, and the manufacturer must do whatever it says it will do in them. Usually this will be to repair or replace a faulty item. Retailers will sometimes contact the manufacturer on your behalf, but they are not obliged to do so.
Warranty: Protects against manufacturing defects or faults. It covers issues like sagging, broken coils, and faulty seams. Sleep Trial: Ensures comfort satisfaction and allows you to return or exchange the mattress if it doesnt meet your personal preferences, even if there are no defects.

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Contact the manufacturer and explain your situation. You should find their contact details on the warranty or guarantee paperwork, in the instruction manual or on their website. If your guarantee or warranty is from the seller or trader, you should check if its insurance-backed.
When you make a claim, youll usually need: proof of purchase - usually a receipt showing where and when you bought the goods. details of what the problem is. a photocopy of the warranty or guarantee.
Documenting the defect with photos and medical complaints related to the mattress can support claims. Contact the retailer or manufacturer promptly to request repair, replacement, or refund options. Understanding warranty coverage and timelines is key to resolving mattress quality disputes effectively.

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