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Moen defective return form

Moen rga form 2026

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The document is a Defective Return Goods Authorization Form used by customers to report defective products that do not meet Moen's standards. It outlines the definition of a defective product, provides fields for customer information and return details, and specifies submission instructions for processing returns.

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Click ‘Get Form’ to open the moen rga form in the editor.
Begin by filling out the Customer Information section. Enter your name, store number, street address, phone number, email address, contact person, city, state, fax number, and zip code. Ensure all required fields marked with an asterisk (*) are completed.
Next, move to the Return Information section. Here you will list up to 22 items. For each line item, input the model number, quantity (Qty), purchase order number, and a brief description of the defect.
If applicable, include your Customer Debit Number for tracking purposes. Review all entries for accuracy before submission.
Once completed, submit the form via email to documents.return@moen.com or fax it to 1-800-718-6636. Remember that credits will not be processed without prior approval.

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2018	4.2 Satisfied (47 Votes)

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Can you claim a Moen lifetime warranty without a receipt?

Simply write to Moen explaining the defect and include proof of purchase and your name, address and telephone number. The address is: Moen Incorporated, 25300 Al Moen Drive, North OImsted, OH 44070-8022, or call our toll-free consumer Helpline: 1-800-289-6636.

Will Moen replace my faucet?

Warranty Claims To initiate a claim, call Moen at 800-289-6636 (800-465-6130 in Canada; 01-800-718-4345 in Mexico), or write Moen at the address on the reverse side. Proof of purchase is required.

Does Moen replace faucets for free?

Moen Defective Return Policy Refer the customer to the Moen Consumer Service Number 1-800-BUY-MOEN (1-800-289-6636). Credit for faucets that have been altered for replacement parts may not be given.

moen rga form

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