Tervis tumbler returns form 2026

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  1. Click ‘Get Form’ to open the Tervis Tumbler Returns Form in the editor.
  2. Begin by entering your personal information. Fill in your name, address, email address, and phone number in the designated fields to ensure accurate communication.
  3. Next, specify the quantity of each tumbler size you wish to order. Enter the number of 16 oz., 15 oz. left-handed mug, 15 oz. right-handed mug, 24 oz. Big 'T', and 24 oz. water bottle with lid in their respective fields.
  4. Calculate the total amount of your purchase by multiplying the quantity of each item by its price and entering this figure in the total amount field.
  5. If applicable, provide your student’s name for pick-up purposes in the specified area.
  6. Review all entered information for accuracy before finalizing your form.
  7. Once completed, save your form and follow instructions for submission via email or mail as indicated on the form.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Were happy to replace with the closest available item: Please contact Customer Service at customercare@tervis.com prior to mailing in your tumbler to confirm replacement eligibility. Well match your drinkware size whenever possible, but if unavailable, well provide the closest alternative.
if you have any questions, please contact Customer Care at (866) 886-2537 or customercare@tervis.com.
If you purchased your Tervis in the last 30 days, you probably want to start a return or exchange instead. Check that your Tervis product is eligible for replacement. Fill out the Guarantee Form for up to 6 products. Pack item(s) with the printed form in a box or padded envelope. Take a deep breath.

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