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Customers or clients may file a complaint using the NC DSS Civil Rights Complaint Form. Please fill out the form and provide a copy to the local county DSS Title VI Compliance Officer. To protect your rights you must file a complaint within 180 days of the date you believe you or someone else was treated unfairly.
Dear I am the parent of (childs name and class) who attends (name of school). complaining about). Include the date/time, people involved, what happened, any witnesses). in response to your concerns e.g. meetings, actions by the school. I am not happy with the actions taken because (e.g. not enough done, the problem.
Students can also directly file a complaint with the Consumer Protection Division by visiting: NC DOJ Complaint or calling: Within North Carolina: (877) 566-7226. Outside North Carolina: (919) 716-6000.
Completed forms may be submitted via email to Charters@cde.ca.gov. You may also file a complaint to the Charter Schools Division by phone at 916-322-6029 or via email to Charters@cde.ca.gov.
If you would like to file a complaint via hard copy, please call us on our consumer assistance line at (919) 716-6000, and we will mail you a complaint form.
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If you have a complaint, submit it in writing to your school, district, or county office of education, following the governing board policies and procedures. The local governing board has ultimate authority over many subjects, including: hiring and evaluation of staff.
Information about Student Complaints To file a complaint with the Consumer Protection Division of the North Carolina Department of Justice, please visit the State Attorney Generals web page at: . North Carolina residents may call (877) 566-7226.
All complaints brought to the Board of Regents/Commissioner concerning charter schools must be submitted in writing to the State Education Departments Charter School Office, either via mail at: Charter School Office, NYS Education Department, 89 Washington Avenue, Room 5N Mezz, Albany, NY 12234, or via email to:

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