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The Now Support portal (formerly known as HI portal) is your launchpad to access self-help content, get technical support, and manage your ServiceNow instances. Whether you are in the office, working from home, or on the go, Now Support has you covered.
0:15 1:22 You can click my tickets to check on the status of your tickets. And communicate with teams workingMoreYou can click my tickets to check on the status of your tickets. And communicate with teams working on your tickets. For more information on service now visit mass.gov servicenow.
Help Interface (Im just guessing on that). But you use HI, whenever you need to maintain your instances. Either to request a clone, or to submit incidents about your instance to ServiceNow. Its basically your portal to Service Nows services.. which just happens to also run on the ServiceNow platform.
The highest-paying job at ServiceNow is an Associate Machine Learning Engineer with a salary of ₹1,57,58,525 per year (estimate). The lowest-paying job at ServiceNow is a ServiceNow Administrator with a salary of ₹1,50,000 per year (estimate).
The Now Support portal is your launchpad to access self-help, get technical support, and manage your ServiceNow instances. Users can create and manage ServiceNow cases, manage upgrades, follow changes, view knowledge content, and more.
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On the Get Support page, scroll to the bottom of the page to Create a case and complete the Description.
A portal is a ServiceNow user interface (UI), built using the Service Portal framework, which provides an alternative user experience to the standard UI. It is an intuitive way for users to interact with the underlying Now Platform using a minimum number of clicks from any device: desktop, tablet, or smartphone.

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