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Ways to Order Return FAQ Ordering your Ruger Sportswear

Ways to Order Return FAQ Ordering your Ruger Sportswear 2025

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4.9 out of 5

49 votes

The document outlines Ruger's 30-day return and exchange policy for Sportswear & Accessories products, emphasizing customer satisfaction. Customers can return unworn, unused, and unwashed items within 30 days for a full refund (excluding shipping) or exchange them for another size or product. Instructions for completing the return/exchange process are provided, including filling out a form and returning items in original packaging.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Does Ruger have a return policy?

Please note that any returns must be sent back within 30 days of the order shipment date and must be in new condition and in the original packaging. Some products may no longer be in production or being serviced at this time.

How long is Rugers warranty?

Rather than provide a written lifetime warranty followed by a lengthy disclaimer (which is what many manufacturers do), Ruger has elected not to provide a written warranty. Regardless, we sincerely value our customers and work hard to treat them fairly.

Does Ruger warranty second owner?

No. Once you purchase a firearm, it becomes your property, so please be sure you are buying what you need and want. What is the life expectancy of my Ruger firearm? Ruger firearms have a very good reputation for service life.

How can I call Ruger?

(336) 949-5200 Sturm, Ruger Co. / Customer service

Is Ruger made in China?

From 1949 through 2004, Ruger manufactured over 20 million firearms. The company is headquartered in Southport, Connecticut, and maintains manufacturing facilities in Newport, New Hampshire, Prescott, Arizona, and Mayodan, North Carolina.