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Claim Adjustment Reason Codes COContractual ObligationCRCorrections and Reversal Note: This value is not to be used with 005010 and up.OAOther AdjustmentPIPayer Initiated ReductionsPRPatient Responsibility
OA-23. This code indicates the impact of prior payers adjudication, including payments and/or adjustments. If you receive this code, you dont need to take any action, as the amount listed is equivalent to that allowed by the primary payer.
An adjustment code is a two character code. A description is provided by the user along with the code. The adjustment code is associated with adjustment actions, types, and errors when configuring and customizing the adjustment system.
This group code shall be used when a contractual agreement between the payer and payee, or a regulatory requirement, resulted in an adjustment. Generally, these adjustments are considered a write off for the provider and are not billed to the patient. OA - Other Adjustments.
Group Codes assign financial responsibility for the unpaid portion of the claim balance e.g., CO (Contractual Obligation) assigns responsibility to the provider and PR (Patient Responsibility) assigns responsibility to the patient. Medicare beneficiaries may be billed only when Group Code PR is used with an adjustment.

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The five EOB Claim Adjustment Group Codes are Contractual Obligation (CO), Corrections and Reversal (CR), Other Adjustment (OA), Payer Initiated Reductions (PI), and Patient Responsibility (PR).
CO-243: Services not authorized by network/primary care providers. Action: Verify whether prior authorization was required and if so, obtain it before resubmitting the claim.
Types of CPT Category I: These codes have descriptors that correspond to a procedure or service. Category II: These alphanumeric tracking codes are supplemental codes used for performance measurement. Category III: These are temporary alphanumeric codes for new and developing technology, procedures and services.

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