800 964 3627-2025

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  1. Click ‘Get Form’ to open the 800 964 3627 document in the editor.
  2. Begin by entering today’s date at the top of the form. This helps track when the request was made.
  3. Fill in the member information section, including first name, last name, address, date of birth, and Amerigroup member ID. Ensure all details are accurate to prevent processing delays.
  4. Complete the referring provider section with full name, NPI, office contact name, address, and specialty. Repeat this for the servicing provider and facility sections as well.
  5. Indicate whether you are a participating or nonparticipating provider by checking the appropriate box and providing your Provider ID and TIN.
  6. In the requested service section, check all applicable types of services and provide relevant ICD-10 and CPT codes along with requested units.
  7. Finally, add any additional information that may support your request before submitting it through our platform.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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For PA requests by phone or for questions, call Provider Services at 1-800-450-8753. Please allow Empire BlueCross BlueShield HealthPlus at least 24 hours to review this request.
A number, code, or other value that indicates the services provided on this claim have been authorized by the payee or other service organization, or that a referral for services has been approved. (Also called Prior Authorization or Referral Number).
As of January 1, 2024, the Empire BlueCross BlueShield and Empire BlueCross names are Anthem Blue Cross and Blue Shield and Anthem Blue Cross. This will not impact your coverage, access to care, or level of support. Want to know more about Anthem?
If you have questions related to Blue Shield Promise medical or pharmacy authorizations, contact Provider Services at (800) 468-9935.
Please note, this communication applies to Anthem HealthKeepers Plus Medicaid products offered by HealthKeepers, Inc. HealthKeepers Inc. prior authorization: 800-901-0020 Fax: 800-964-3627 To prevent delay in processing your request, please fill out form in its entirety with all applicable information.

People also ask

For assistance with either program, call The Empire Plan at 1-877-7-NYSHIP (1-877-769-7447).
For PA requests by phone or if you have questions, call Provider Services at 800-450-8753. Please allow Empire BlueCross BlueShield HealthPlus at least 24 hours to review this request.

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