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The Office of the New York State Attorney General protects New Yorkers from fraudulent, misleading, deceptive, and illegal trade practices. We investigate businesses that may be operating illegally.
Show the type of unfair trade practice B. Details of the damage suffered by the complainant. (Attach the Xerox copy of the bill/voucher/receipt etc.) (3) State the details of the complainants efforts to resolve his compliant with the opponent.
Report a problem with a home improvement contractor. The Department of Consumer and Worker Protection (DCWP) will mail you a complaint form, which you must complete and return. If you also provide an email address with your Service Request, you will receive the form by email instead.
Call the toll-free Consumer Assistance Hotline at 800-697-1220 or file a complaint online at .
If consumers have questions about filing a complaint or any other marketplace questions, the Consumer Assistance Helpline 1-800-697-1220 is available Monday to Friday from 8:30am to 4:30pm, excluding State Holidays.

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File Complaint Online: Mail/Fax: Mailing Address: NYC Department of Consumer and Worker Protection. Consumer Services Division. 42 Broadway, 9th Floor. New York, NY 10004. Fax: (212) 487-4482.
If you have questions regarding your individual legal rights or responsibilities, contact a private attorney. If you cannot complete the form online or need additional assistance with where to direct your complaint, please call our OAG Help Line at 1-800-771-7755.
The Citys Consumer Protection Law prohibits unfair trade practices when dealing in consumer goods or services - such as false advertising, phony sales, and special offers with hidden conditions. The law also lays out proper behavior in the collection of consumer debts.