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Comcast account change request

Comcast account transfer 2025

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The document is an 'Account Change Request Form' for Comcast, allowing current account holders to request changes such as transferring the account to a new holder, disconnecting the account, or updating personal information due to various reasons like death, military deployment, or legal name changes. It outlines the necessary steps and documentation required for each type of request, including affidavits and consent forms that must be completed by both current and new account holders.

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Click ‘Get Form’ to open the Comcast account transfer document in the editor.
Begin by filling in the CURRENT ACCOUNT HOLDER section with your name, address, city, state, zip code, best contact number, account number, and email address.
Next, complete the NEW ACCOUNT HOLDER section with the same details for the new account holder.
Select the reason for the request from Step 1. Options include 'Account holder is deceased' or 'Transfer Account to New Account Holder'.
In Step 2, specify any changes you wish to make such as disconnecting the account or transferring it to a new holder. Ensure you provide any necessary dates and names.
Refer to Step 3 for additional documentation required based on your selected reason. Attach any necessary documents directly within our platform.
Finally, review all entered information for accuracy before submitting your completed form through our editor.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How to move Comcast Business service?

To initiate a transfer of your service, please call us at (800) 391-3000 and follow the voice prompt for moving or adding service at a new location. Comcast Business VoiceEdge customers, please visit our Service Transfer FAQs page for specific details regarding your installation.

How do I transfer my Comcast business account to a new owner?

The existing or new customer calls Comcast Business Customer Support at (800) 391-3000 to initiate the TOFR process. The Customer Support team will verify the Comcast Business account, using the verification information provided by the caller.

How to transfer Xfinity service from one person to another?

To transfer your Comcast Xfinity account to a new owner: * Call Xfinity directly at: 1-800-934-6489, explain to them you wish to transfer account ownership to someone else. * Xfinity will send you an e-mail along with a PDF form youll fill out, along with info from the person youll be transferring the account to.

How do I change the name on my Comcast account?

To edit your display name: Go to the Account and Identity page or Account settings in the Xfinity app. Click Xfinity ID and Security. Click Edit name under the users name. Enter the first and last name, then click Save. The updated name now shows at the top of the screen.

How do I switch from one Xfinity account to another?

Upon logging into the Xfinity app, if you have two or more active accounts linked to your Xfinity ID, youll be prompted to choose between accounts when signing in. Select the account youd like to access and press Continue to switch to that account.

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Does Comcast charge to transfer service?

Do I have to pay to transfer my service to a new address? There is no early termination fee when you keep Xfinity, or switch to a new offer. If youd like help installing equipment at your new address, or if your move requires a professional, you may be charged an installation fee.

Can I give my Xfinity account to someone else?

As an Xfinity customer, you can give others access to your account and allow them to do certain things, like paying bills, adding or canceling services, and using Xfinity apps. The account owner or Primary user decides who can access the account and what they can do.