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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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Is True Rx insurance?

No, True Rx Health Strategists is not your pharmacy. Were your pharmacy insurance provider. You will continue to receive medications at your local pharmacy while we do the busy work in the background.

Who owns True RX?

Mark Williams is a fourth-generation pharmacist and is the CEO and, along with his brother, C.C., owns True Rx Health Strategists.

What does true RX do?

True Rx provides members with a wide selection of prescription benefits programs that focus on quality and cost-effective healthcare solutions, driven to improve you and your familys overall health.

What is an exclusive formulary?

Exclusive formulary is a closed formulary with a restrictive design that limits coverage of certain medications to maximize cost-effective value for clients.

Is TrueRx a mail order pharmacy?

Mail Order If your plan allows, you may have access to home delivery for medications. This is provided by WB Rx Express. To begin the mail order process, complete the online form or call 833-899-3925.

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