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Begin by entering your personal information in the designated fields, including your name, address, and contact details. Ensure accuracy for a smooth processing of your request.
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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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How much notice to cancel TPG?

You may terminate the NBN service by giving us at least 30 days written notice.

How to terminate a TPG plan?

To cancel or close an account, please call us on 13 14 23. If youre overseas, you can cancel or close your account by calling +61 2 9007 3023. Select one of the links below to jump to a query: Cancelling your mobile or phone service.

How do I cancel my TPG plan?

To cancel your TPG plan, please call us on 13 14 23. You wont be charged a cancellation fee.

Is there a cancellation fee for TPG?

The early termination charge is 50% of the monthly charges that would have been paid between the date of cancellation and the end of the contract period, up to a maximum of $350.

How to terminate TPG mobile line?

To cancel your TPG service, just place a call to 1300 993 019 and a TPG representative will walk you through the process.

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How do I contact TPG customer service?

Contact us Sales. NBN: 1300 720 016. Internet Home Phone Technical Support. NBN: 1300 997 271. Internet Home Phone Customer Service. Accounts and Billing: 1300 993 011. Internet Home Phone Installation. Installation Status: 1300 993 012. Plan Change Moving Home. Plan Change: 1300 920 158. Mobile Support.

How to terminate a TPG line?

To cancel your TPG service, just place a call to 1300 993 019 and a TPG representative will walk you through the process. If it is a mobile plan and you wish to keep your existing phone number, wait until your new telco informs you that your number has been successfully ported before canceling your service.

Tpg termination request form 2026