Request for Electric and Gas Service 2026

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  1. Click ‘Get Form’ to open the Request for Electric and Gas Service in the editor.
  2. Begin by entering your personal information in the designated fields, including your name, address, and contact details. Ensure accuracy to avoid delays in service activation.
  3. Next, specify the type of service you are requesting—electric, gas, or both. This section is crucial for processing your request efficiently.
  4. In the following section, provide any additional information required, such as your preferred start date for service. This helps streamline scheduling.
  5. Review all entered information carefully. Use our platform’s editing tools to make any necessary adjustments before finalizing your form.
  6. Once satisfied with your entries, proceed to sign the document electronically using our signature feature. This step is essential for validating your request.
  7. Finally, submit the completed form directly through our platform or download it for offline submission as per your preference.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Choice for Residential Customers Select an electric generation provider. Contact the provider. Be ready to provide your Service Delivery Identifier (SDI) Number found on your bill. Look for a letter from AEP to confirm your intention to switch.
If you need to start or transfer service for a business property or a common area of a multi-family home, please call us at 1-800-322-3223 for electric accounts and 1-800-870-1664 for gas accounts.
Please call us at 1-800-930-5003 or 1-631-755-6200, Monday-Friday, 8am-8pm to start, stop, or transfer your service.
How do I enroll? Contact a participating supplier. * Customers on a payment plan are eligible if they are current on their plan payments. Other customers with arrearages can participate in Energy Choice if they have not broken more than one payment plan in the past 12 months, and they will be put on a new payment plan.
To reconnect your service after payment: You will need to schedule an appointment after you have made a payment. Please call the contact center at 1-800-233-5325. Hearing or speech impaired may dial 711. Please allow 15 minutes for your payment to post and have your confirmation number on hand.

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People also ask

Submit your completed form: Online: Access our user-friendly portal and submit your form digitally. ngrid.com/electric-connection Email: Send your form to CustomerElectricConnectionsUNY@nationalgrid.com. Phone: Call 1-800-260-0054 to provide the details over the phone.

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