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What is Body Shop return policy?

RETURNS WITH THE ORIGINAL RECEIPT - Should you choose to return a product within 45 days of the purchase date, we will happily refund the purchase price to the original form of payment. Return to any The Body Shop location in the country of purchase with the original receipt or packing slip.

Can you return a product if its opened?

Dont open the box. If you try to return an item and the original packaging isnt intact, merchants may impose a restocking fee (often 15 percent of the purchase price or more). Thats especially common for electronics.

How do I return a product to a shop?

The 5 steps of a typical in-store product return process Step 1: Verify product returns request. Step 2: Create a return request. Step 3: Process payment complete return. Step 4: Complete in-store product returns. Step 5 (optional): Return item to inventory.

How long do I have to return an item to a shop?

14 days is the absolute minimum cooling-off period that a seller must give you.

Can Body Shop products be returned?

Though we strive to give you a great customer experience each time you shop with us, but since the products cannot be used by other customers, upon return due to hygiene factors, we dont accept return of the products once order is delivered.

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How do I return an item to The Body Shop online?

You can return to any The Body Shop store location in the country of purchase or online. You can return to any The Body Shop store location in the country of purchase with the original receipt or packing slip if purchased online.

Can a shop refuse a return?

Even if youve bought the wrong colour or size, stores dont legally have to refund you simply because youve changed your mind. (Its different if items are faulty.) In reality, many shops offer more generous returns policies. If stores have published returns policies, they have to stick to them.

Can you return items to The Body Shop?

Wed love the chance to recommend you an alternative or our money-back guarantee means you can return any product (even ones you may have opened) within 45 days with your receipt.

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