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Loading Funds In-Person Find a Customer Service Outlet. Fare Vending Machines. Ticket Vending Machines. Self Serve Reload Machines.
Register your card to protect your balance As soon as you receive your card, you should register it at prestocard.ca or complete a paper Presto registration form and mail it to the Presto Customer Service Centre. Registration lets you: Transfer funds to a new card if your card is lost or stolen.
PRESTO cards can be shared, but can only be used by one person to travel at a time. When using someone elses card, be aware of the fare settings they may have, i.e. senior or youth. You cant use a card with a fare type for which you are not eligible.
0:49 2:12 How to: Activate your PRESTO card - YouTube YouTube Start of suggested clip End of suggested clip The personal identification number you chose when you ordered the card. You can also activate. ByMoreThe personal identification number you chose when you ordered the card. You can also activate. By calling the presto call center and entering your PIN.
After 30 days, your My PRESTO Account will expire. If your My PRESTO Account expires, call 1-8-PRESTO-123 (1-877-378-6123) to reactivate it. Only use the fare payment device to activate your My PRESTO Account if it is part of your trip, as it will deduct a fare upon the tap of your card.
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You should only purchase PRESTO cards and load funds or passes through authorized sales channels, which includes Shoppers Drug Mart, Fare Vending Machines, Self-Serve Reload Machines, prestocard.ca and Customer Service Outlets.
You can activate your new card online, through our Chat feature, or by phone at 1-877-378-6123 using the PIN you selected. Cards purchased without an account can be used right away but do not have balance protection or access to other PRESTO features.
Create a My PRESTO Account, add your card and set up Autoload. Set up Autoload through the PRESTO app, set your minimum balance and load limits and youre ready to travel. If you want to set up Autoload using pre-authorized debit, you will need to download a form, fill it out and mail it to us.

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