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If canceling your account through the mail: Via certified mail, send your transponder, wrapped in foil, with a letter requesting the I-PASS account be closed that also includes your return address. Your balance and deposit will be refunded within 45 days of receipt of the transponder and request.
Closing Your Account Please do not return your tag to the address printed on the tag. Send your tag(s) to the New Jersey E-ZPass Customer Service Center, P.O. Box 52003, Newark, NJ 07101-8203.
Tags can be returned in person to any of the New Jersey E-ZPass Walk-in Center locations or by mail to the New Jersey E-ZPass Customer Service Center. Tag(s) will remain the property of New Jersey E-ZPass under all circumstances.
You may terminate this Agreement at any time by calling, e-mailing or writing to the New Jersey E-ZPass Customer Service Center requesting that your Account be closed, returning all of your New Jersey E-ZPass tag(s) in good working condition (except for normal wear) and settling any outstanding charges on your Account.
Mail your transponder(s) to E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or bring it to a Service Center location. If you choose to mail your transponder, please wrap the transponder in aluminum foil or insert it in the original Mylar bag and enclose a note requesting to close your account.

People also ask

There is no mechanism to specifically swap them out, you just ask for an additional one, which you can do online, and either toss the old one and it will be a ghost on your account, or drop it off at an EZ pass service center and they can remove it.
How do I close my E-ZPass account? To close your E-ZPass account, return your transponder along with a letter indicating you would like to close your account to the PA Turnpike E-ZPass Customer Service Center, 300 East Park Drive, Harrisburg, PA 17111.
Go to your profile. Select Close My Account. Fill in the details in the given form. Submit.

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