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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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What is MetLifes Payor ID for electronic claims submission? MetLifes Payor ID for electronic claims is 65978. Where do I submit claims and requests for pretreatment estimates?
The policy number on your insurance card is a unique code associated with your insurance plan. Your insurance company uses your policy number to track and process insurance claims and costs. Policy numbers may also be referred to as subscriber IDs or member ID numbers.
Can I check the status of my claim? Yes, you can. Once we receive the documents, you can call our customer service team at 1-800-638-5000 for updates.
You can also contact MetLife Customer Service by calling 800-942-0854.
If you prefer to print a physical ID card, you will need to register on the MyBenefits portal and click the option to print an ID card.
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People also ask

Please note, the ID number for all insureds is the employees Social Security Number. When printing, please make sure your page scaling is adjusted to None.
No. We will provide you with an ID card when you enroll, but it is not necessary to receive services. The card is not a guarantee of coverage or eligibility, but does highlight toll free numbers and the web address that can be used to access benefit information about your dental plan.

metlife dental credentialing phone number