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How do I talk to a live person at DHS Il?

Call the DHS Customer Service Helpline for assistance at: (800) 843-6154 voice/(866) 324-5553 TTY, Monday through Friday, 8:00 a.m. to 5:30 p.m., except state holidays.

How can I check the status of my SNAP application in Illinois?

Or call the ABE hotline at 1-800-843-6154. For convenience and customer safety, you are encouraged to use the States online and phone services.

How can I get my Illinois SNAP redetermination online?

How do I redocHub for SNAP benefits in Illinois? Applications can be submitted at ABE.Illinois.gov or by calling the ABE hotline at 1-800-843-6154. Please be advised - customers applying for SNAP or cash benefits may receive a telephone call from DHS Staff using a 217 area code.

How do I check my status on SNAP?

If you submitted an online application, you can Check Your Status online. If you mailed your application or supporting documentation contact the SNAP Retailer Service Center at 1-877-823-4369 to find out the status of your application.

How do I contact the Illinois DHS?

You may also write the Department of Human Services (IDHS) at Department of Human Services, Bureau of Civil Affairs, 401 South Clinton St., 6th Floor, Chicago, Illinois, 60607 or call the IDHS Helpline Number at 1-800-843-6154 or 866-324-5553 TTY/Nextalk or 711 Relay.

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What is the DHS customer service number in Illinois?

You may also write the Department of Human Services (IDHS) at Department of Human Services, Bureau of Civil Affairs, 401 South Clinton St., 6th Floor, Chicago, Illinois, 60607 or call the IDHS Helpline Number at 1-800-843-6154 or 866-324-5553 TTY/Nextalk or 711 Relay.

What is Illinois Department of Human Services do?

Providing equitable access to social/human services, supports, programs and resources to enhance the lives of all who we serve.

How do I check my DHS status in Illinois?

Manage Your Benefits - Online, by Phone or In Person Call the DHS Help Line at 1-800-843-6154; 1-866-324-5553 TTY. Available Monday - Friday, 8:30 AM - 4:30 PM. Closed State holidays. Follow the prompts for SNAP, Cash and Medical benefits to speak to a Customer Service Agent.

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