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Underworks return policy

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The document outlines the exchange policy for Simple Solutions, Inc., stating that exchanges for regular and sale-priced items can be made within 30 days of shipping for U.S. customers, while international customers must return items and place new orders. Items must be in new, unworn condition to qualify for exchange, and shipping charges are the responsibility of the customer. The form includes sections for order details and customer comments.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How long does it take for Underworks to ship?

We try our best to stock all items and ship all orders within 24 hours (not including weekends or national holidays). In the event an item is not in stock, it may take up to 5 days to ship.

Can I return shoes to Journeys without a box?

We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase.

What is the return policy for on shoes?

Yes, we accept returns for exchanged items within 30 days of purchase so long as the products are in new condition and in their original intact packaging.

Does Calvin Klein do returns?

Our 60-Day Return Window: You have up to 60 days from the day your order was delivered to return any items.

Does Underworks allow returns?

If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise within 30 days from the shipping date.

What is a return exchange policy?

An exchange policy is a set of guidelines that outline the exchange process for products bought at your online store. Exchange policies typically outline the conditions under which a customer can exchange a product, the process for initiating an exchange, and any limitations or restrictions that apply.

Does Underworks do returns?

If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise within 30 days from the shipping date. Any merchandise received outside of the 30 day return window will not be processed. We do not perform exchanges for international purchases.

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