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Easy Pay Plan If you are not low-income and have a past due balance, whether youre a resident, business, faith-based organization or nonprofit, the DWSD EasyPay Plan is available. The plan is as easy as 1-2-3. One, pay $10 down to enroll. Two, have your past due balance spread over the next 36 months.
DWSDs day-to-day operations are managed by Director Gary Brown who has more than30-years of dedicated service to the citizens of Detroit.
Transferring Water Service Do you want to transfer water service at your property into someone elses name? Call DWSD Customer Service at 313-267-8000.
The Detroit Water and Sewerage Department (DWSD) delivers clean water and collects sanitary sewage and stormwater from more than 230,000 accounts, representing a residential population of nearly 700,000.
For more information, visit Customer Service at detroitmi.gov/DWSD or call 313-267-8000. New service requests can be made by completing the Application for Water Sewer Service. You may complete this form on the DWSD Customer Self-Service Portal at csportal.detroitmi.gov.
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The Lifeline Plan. The Detroit Water and Sewerage Department (DWSD) developed a new income-based water affordability plan The Lifeline Plan. Your bill may be as low as $18 per month under the new program and your water debt will be erased as soon as you enroll!

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