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Commonly Asked Questions about Landlord Disputes

Tenants have the right to privacy in their rented homes and can refuse entry to landlords who do not provide proper notice or have an illegitimate reason for entry. If this right is violated, tenants can take legal action to prevent continued violations and potentially seek damages.
Tenants have the right to withhold rent due to unremedied code violations in their unit. If a landlord fails to provide their tenant with a safe, livable, and sanitary dwelling, the tenant has the right to pay their rent into a separate bank account, rather than to the landlord -- this is called paying in escrow.
For more information, or if you need more help, please call 311 and ask for the Department of Housing Preservation and Development (HPD). Outside of New York City, call 212-NEW-YORK. You may also visit portal.311.nyc.gov to find an answer to your question or determine the proper course of action.
Under New York States Rent Regulation Laws, harassment is defined as conduct by a landlord that directly or indirectly interferes with, or is intended to interfere with, your privacy, comfort, and enjoyment of your dwelling.
If you need help filing a complaint or have other landlord/tenant related issues Contact Schenectady Community Action Program. SCAP is now open for limited walk in services at 913 Albany Street! Access SCAP online through the Customer Portal: scapny.org (big red button on the home page for the portal).
New York state anti-harassment laws make it illegal for landlords to engage in any action that is intended to force tenants to leave their homes or otherwise give up their rights under law.
A landlords failure to make a repair or provide an important service may be a violation of the New York City Housing Maintenance Code or the Multiple Dwelling Law. In an HP action, a judge can order the landlord to correct the violations.
If you want to start an HP action against the property owner, go to the Clerks Office at the Housing Court. You do not need a lawyer to start an HP case. For more information about HP actions, visit the website of the New York State Unified Court System.