Omnitrans access application 2026

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The document outlines the application process for ADA Paratransit Service certification provided by Omnitrans, which is mandated by the Americans with Disabilities Act of 1990. It details eligibility criteria based on an individual's ability to access and use public transportation, the required application materials including a photo, and the confidentiality of personal information. The process includes a timeline for response, options for appeal if eligibility is denied, and emphasizes the importance of completing all parts of the application accurately.

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Click ‘Get Form’ to open the omnitrans access application in the editor.
Begin by filling out Section 1 – Personal Information. Provide your last name, first name, middle initial, gender, and contact details including residential and mailing addresses.
In Section 2 – Emergency Contact Information, enter the details of a person who can be contacted in case of an emergency. Include their relationship to you and phone numbers.
Proceed to Section 3 – Mobility Information. Indicate any mobility aids you use and answer questions regarding your ability to travel independently.
Complete Section 4 – Disability or Health Condition Information by checking all applicable conditions that affect your ability to use public transport.
In Section 7 – Professional Verification Authorization, authorize your healthcare professional to share relevant information with Omnitrans.
Finally, review Section 8 for understanding the application form and sign where indicated before submitting your completed application.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What is conditional eligibility for paratransit?

Conditional eligibility provides paratransit service on some, but not all, trips. A rider is granted conditional eligibility when they may reasonably be expected to make some trips on the fixed-route service independently, but not all trips. Not all paratransit riders require paratransit service for every trip.

What is OmniAccess?

OmniAccess is a curb-to-curb, shared-ride paratransit service for certified individuals with disabilities that prevents them from using the regular Omnitrans bus system.

Who is eligible for paratransit?

Various disabilities may qualify an individual for paratransit services. These can include the following. Physical Impairments: Conditions affecting mobility, such as wheelchair use or severe arthritis. Cognitive Disabilities: Impairments that make it challenging to understand or follow transit routes.

Who is eligible for the ADA?

Who Is Protected Under the ADA? The ADA protects qualified individuals with disabilities. An individual with a disability is a person who has a physical or mental impairment that substantially limits major life activities; has a record of such an impairment; or is regarded as having such an impairment.

What is an example of a paratransit?

Example: You use a wheelchair but the nearest bus stop is separated from you by stairs. You are eligible for paratransit because you cannot docHub the bus stop. Reminder: Even if you are eligible for paratransit, you do not have to ride paratransit for all trips.

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What disabilities qualify for paratransit?

Examples of individuals who would qualify under this category include those with intellectual, cognitive, vision, or psychiatric disabilities who cannot independently navigate the fixed route system for some or all of their trips. A person with a disability who requires an accessible vehicle when one is not available.

What is Omnitrans access?

OmniAccess Service is an Americans with Disabilities Act (ADA) mandated shared ride service that is available to qualified applicants whose physical or cognitive limitations prevent them from using regular Omnitrans fixed route service in San Bernardino County for all or some of their trips.

How to qualify for access transportation in California?

Eligibility for Access is based on the person with a disabilitys ability to use accessible buses and trains in Los Angeles County, not solely based on the disability, age, or medical diagnosis. It is determined through an in-person Transit Evaluation.