BCN Behavioral Health Continuing Outpatient Treatment Request Form 2025

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by entering the member's name, number, and date of birth in the designated fields. This information is crucial for identification.
  3. Fill in the treating clinician's details, including their type (MD/DO, psychologist, etc.) and name. If applicable, include the supervising provider's name.
  4. Indicate whether the authorization is for an individual or organization by selecting the appropriate option and providing necessary NPI numbers.
  5. Document the member’s treatment history, including total time spent with this practitioner and cumulative time with all practitioners.
  6. Complete sections on current therapy modality and prior treatment types by checking relevant boxes based on the member's history.
  7. Record current DSM-5 diagnosis and any significant changes since the last review in the provided fields.
  8. Finally, ensure that all required signatures are included before faxing the completed form to 1-866-364-7145.

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Call Blue Cross Customer Service at 1-800-843-4876 or BCN Customer Service at 1-800-662-6667. If you need information about your claims history or Blue Cross Health Well-BeingSM, log in to your member account. If you dont have an online member account, you can register for one.
BlueCard provider customer services: (800) 676-2583, Monday through Friday, 6 a.m. to 9 p.m.
Professional: 1-800-344-8525. Facility: 1-800-249-5103.
Submit a global referral to contracted specialists? (BCN only) Click on the Referrals/Authorizations link at the top of the home page and choose Submit Global Referral. Enter all information identified by the asterisk (*). Click Submit. Submit a global referral to contracted specialists?
Before providing services, make sure you check benefits and eligibility and medical policy coverage guidelines, using the self-service tools on Availity Essentials. If you have questions, please contact Provider Inquiry from 8:30 a.m. to noon or 1 to 5 p.m., Monday through Friday: Professional: 1-800-344-8525.