Hong leong dispute form 2025

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If your complaint is not resolved to your satisfaction by the above channels, you may escalate it to our Customer Advocacy Team via the following channels: Call our Customer Advocacy Team at: 03-7626 8821 / 03-7626 8802 / 03-7626 8812. Please complete our Online Complaint Form below.
How to lodge a feedback or complaint? Call our Contact Centre at: 03 7626 8899. Visit us at any Hong Leong Bank or Hong Leong Islamic Bank Branches. Share your feedback via Online Feedback Form below.
To enjoy the annual fee waiver for the Principal Card, Principal Cardholder must perform a minimum 12 retail transaction p.a. or RM15,000 retail transactions p.a. The annual fee for Supplementary Card is RM200 (subject to Government Tax, if applicable).
Our customer support team is ready to assist you on any assistance and inquiries on the upgrade. You can email us at cmp@hlbb.hongleong.com.my or contact us +603 7661 7777. Thank you for banking with us.
Kevin Lam was appointed Group Managing Director and Chief Executive Officer of Hong Leong Bank Berhad (HLB) on July 1, 2023. Mr.
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Only a call away. Call our dedicated local toll-free line* 1800-18-9000 or 03-7626 8899 (when you are abroad.) We are ready to assist you with advice and solutions.
As per the network guidelines, in case of a dispute, the cardholder is required to provide a duly filled in Transaction Dispute Form (TDF) mentioning the details of the disputed transaction to enable / authorize the bank to investigate with the respective merchant / member bank, as appropriate.

hlb dispute form