Illinois tollway non standard settlement form 2026

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  1. Click ‘Get Form’ to open the Illinois Tollway Non-Standard Settlement Form in the editor.
  2. Begin by entering the Owner’s Name(s) and Driver’s License Number in the designated fields. Ensure that all information is clear and legible.
  3. Fill in the Owner’s Current Address, including Apt number, City, State, and Zip code. This information is crucial for correspondence.
  4. Provide your telephone number and email address for contact purposes. If you have an I-PASS account, indicate 'Yes' and enter your account number.
  5. In the Violation Information section, list your License Plate(s) along with the total amount owed and any payments made. Clearly explain why the violations occurred.
  6. State your reason for needing a hardship/payment plan and specify how much you can pay each month or within 60 days.
  7. Complete the Financial Information section by detailing your monthly income, expenses, and any assets. Attach necessary documentation as specified.
  8. Finally, sign and date the form at the bottom to validate your application before submitting it to the Illinois Tollway Customer Service.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Text Phishing Scam Alert: The Tollway has been alerted to a text message phishing scam claiming that recipients owe money for unpaid tolls and detailing a specific outstanding toll amount. These are not legitimate messages from the Illinois Tollway.
As a customer, you have the right to dispute your charges by filling out a sworn Affidavit of Non-Liability and providing documentation as to the nature of the dispute.
Report fraud, waste, abuse, corruption, mismanagement, and misconduct by Tollway officials, employees, or those doing business with the Tollway. HOTLINE. 866-7TOLL-IG (866-786-5544) FAX. 630-795-7661. MAIL. Office of the Inspector General. Illinois Tollway. 2700 Ogden Avenue. Downers Grove, Illinois 60515.
Call the customer service center. Most toll road operators have a website, or a toll-free phone number, where you can quickly and easily register a dispute. For example, the San Joaquin Hills Transportation Corridor Agency in California allows you to contest a violation either online or through the mail.
The Pay By Plate service allows customers to enter their plate and payment information for up to 14 days after travel to avoid paying any fees or fines. In June 2020, the Tollway began offering an extensive amnesty program, reducing outstanding $20 and $50 fines assessed prior to March 2020 down to $3 per toll.

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People also ask

Unpaid Tolls FAQs When you miss a toll on the Illinois Tollway, you are expected to pay the toll online, within 14 days of travel. Failure to pay tolls can result in fines, fees and possible suspension of your license plate and/or your drivers license.

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