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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Send an SMS from the mobile number which is to be ported, the word PORT (which shall be case-insensitive, i.e., it can be port or Port etc.) followed by a space and the ten-digit mobile number which is to be ported, to 1900. The UPC will be received through SMS from 1901 on the same mobile number.
If theres anything you think we could do to serve you better please send us an email on info@melitaltd.com. We promise well answer you within one working day, please make sure you give us a phone number where we can reach you between 8am and 8pm.
Setting up mobile data on an Android Device Open Settings, click Connections, and Choose Mobile Networks. Press Access Point Names, select Add Tap the Name field, enter Melitaweb. Tap the APN field, enter web. melita. Tap on the button next to your APN to activate.
Easily keep your existing number with Melita by downloading the Mobile Porting Form from here, submitting it along with a copy of your ID card to porting@melitaltd.com or by visiting our outlets. Please ensure accurate details that match your current operator are provided for a successful Port-in process.
Send us an SMS with the words Switch Me to 79797911, and one of our agents will get back to you within 48 hours. Alternatively, you can visit one of our outlets or exclusive resellers with your identification document, where an agent would be happy to help you.
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People also ask

Just follow these steps: Log in to MyMelita with your email and password. Go to My Top Ups from the main menu. Enter the mobile number you want to top up. Choose Credit or Debit Card for payment. Pick your amount and hit Make a Payment. Enter your card details and confirm the payment.
For porting your number to Vi, generate the unique porting code online by sending an SMS PORT followed by a space and to 1900. The UPC will be sent to the same mobile number. SMS charges are applicable as per your current plan.
Check that you have enough credit, dial *121# to check, and then just send an SMS to 16860 with the name of the pass you want Pass S or Pass M or Pass L well send you two SMS to confirm your bundle is available and then youre good to go!

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